How technology is helping dine-in restaurants reopen

The COVID-19 pandemic saw indefinite closures of many major businesses. Those who have stayed open, such as restaurants, have had to adjust their services the past several months. Paul Sawers shares an article on  Venture Beat of the various methods of technology restaurants are embracing as they reopen their dining rooms. With table service being the main concern (since the restaurants that stayed open focused primarily on takeout or delivery), restaurants are thinking of ways to have as minimal contact service as they can for their servers and customers. For example, Amazon-backed Deliveroo enables restaurants to accept orders and payments from diners as well as offer digital menus for walk-in customers. Additionally, Restaurants are using QR codes for patrons to view menus as well on their mobile devices. PayPal rolled out contactless payments in 28 markets for minimal contact, and TableDrop, a new platform, allows restaurants and diners to conduct business meetings from a safe distance. We are still trying to adjust to this pandemic world. Whatever the changes that we still need to make, it’s clear that technology will play a huge role going forward.


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