8 retail technology predictions for 2017
- Alternative checkout methods will continue to grow
- The store associate will become a high-tech hub
- Chatbots will become a priority retail channel
- The internet of things (IoT) will boost supply chain efficiency
- Social media will continue to become more shoppable
- Digital convergence will be a big buzzword
- 2017 will be the year of the retail API
- Mobile payments UX will become more seamless
Consumer confidence reached new heights in 2016, showing opportunistic signs for the coming year.