8 retail technology predictions for 2017

The 2016 holiday season brought in successful retail growth – ecommerce with over $110 billion in sales, according to Forrester Research. Technology contributed to that success both in brick-and-mortar stores and online — from browsing, point-of-sale and shipping to checkout, supply chain, payments and more. Here are 8 retail technology predictions for 2017.
  1. Alternative checkout methods will continue to grow
  2. The store associate will become a high-tech hub
  3. Chatbots will become a priority retail channel
  4. The internet of things (IoT) will boost supply chain efficiency
  5. Social media will continue to become more shoppable
  6. Digital convergence will be a big buzzword
  7. 2017 will be the year of the retail API
  8. Mobile payments UX will become more seamless

Consumer confidence reached new heights in 2016, showing opportunistic signs for the coming year.


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