The 10 Commandments of CRM

Implementing a Customer Relationship Management (CRM) system is key to data organization and generating insights of a business’ customers and workflow. In choosing a CRM system that is right for your company, consider the following:

  1. Choose the CRM that meets your needs
  2. Always be smart and organized with your data
  3. Have a CRM expert on your team
  4. CRM implementation takes planning
  5. Share and collaborate
  6. Always use CRM with marketing automation
  7. Incorporate a social CRM into your overall strategy
  8. Ensure your team is actually using the CRM
  9. Incorporate the data you gain into your overall strategies
  10. Love thy CRM

Effective communication nurtured by an excellent CRM system equate to great success.