Online Security Tips While Working Remotely During Quarantine

While many businesses across the nation are closing office doors, many people are going to be experiencing working remotely for the next several weeks. As you get your work-at-home stations set up, be mindful of the following things to keep your personal and company information secure.

  • Know your cybersecurity basics – Ensure you have up to date software, a security or anti-virus software installed (MalwareBytes is a popular free program), and use passwords on all your devices and apps.
  • Secure your home network – Turn on encryption (WPA2 or WPA3) on your home router. What encryption does is it scrambles information sent over your network so outsiders can’t read it. As a reminder, make sure your router software is up to date.
  • Keep an eye on your laptop – this is important even if you’re working at home, live with roommates, or at a shared work space. Never leave your laptop unattended and unlocked. Your pets, kids, family members, roommates – anyone can accidentally mess up your programs if you leave your laptop around.
  • Securely store sensitive files – Not everything you bring from work is stored on a laptop. If you have printed sensitive documents, make sure to properly and securely store these documents in locked drawers. Remember, this is sensitive material and although your kids probably don’t understand your work, you must treat your “home office” the same way as your actual office and make sure sensitive company information is secure.
  • Dispose of sensitive data securely – You may have a someone properly disposing sensitive documents at your office, but not at home. Make sure to shred anything you throw away that contains work-related information.
  • Follow your employer’s security practices – Employers who sent their workers home most likely gave a set of guidelines for the remote work for the next few weeks. Your home is now an extension of your office. So, follow the protocols that your employer has implemented.

To learn more ways to stay on top of cybersecurity, visit the FTC website here

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4 Ways To Make Strong Connections As A Remote Worker

In this digital age there are a great amount of people who are able to work for a business remotely. Working remotely can be a nice perk but also very difficult. There are some factors to this job type that you can control and others not so much. Chris Kaundart at Trello shares a few habits and tips for those of us who telecommute to work.

  1. Talk To Someone Everyday, But Not About Work – As Chris puts it, the “ol’ water cooler talk” is important to have even for someone who works remotely. A work culture is formed by both the productivity and the atmosphere/relationships between team members and it’s something remote workers need to keep up with. Getting to know your co-workers and keeping in touch with each others’ lives helps the company’s work culture even via remote workspaces. Chris suggests to make it a point to reach out to someone everyday.
  2. Squeeze Social Time Into Your Meetings – Remote teams make use of video calls and online messaging. In these instances, take the time as if you were in the same room to say your hellos and update one another on what’s going on with each person’s lives (of course work will be mentioned, but in this time try to squeeze in personal social conversations either before or after a conference call). Chris reveals that by doing this, you’ll be amazed at the relationships you can build.
  3. Have Good, Reliable Internet – The biggest problems of working remotely is connectivity. Although it may be out of your hands by the area you live in, make an effort to be able to be reached via online or phone. Remote workers have a bad reputation of having communication problems so do your best to work out your internet speed and phone signal from wherever you are working so you can stay connected with your  team.
  4. Learn How To Clearly And Effectively Over-Communicate – Chris explains when you’re working asynchronously across different time zones, you can’t afford to have excessive back-and-forth. Here are his tips to follow to communicate effectively asynchronously:
    • Use clear and specific language.
    • Give a little more information than you think is necessary.
    • Be transparent when you communicate.
    • Always communicate with positive intent and assume others are too.
    • Don’t use acronyms.

While it’s becoming more and more of a norm for telecommuting and working remotely, we shouldn’t take the human relationships aspect out of businesses. With Chris’ tips mentioned above, you can still be very present in your company’s work culture and forge relationships with your remote co-workers.


Original post by Chris Kaundart at Trello

For Full Article, Click Here

5 Patching Tips in Lawson v10

These 5 tips could make applying patches that much less stressful and are also good practice in general.


Tip 1: Check existing patch logs to see if a patch has already been applied previously and current versioning. This is good to check after a patch has been applied as well.

These logs can be found and generated here in LID:

perl %GENDIR%\bin\patches_installed_report <productline>

perl %GENDIR%\bin\source_versions_report <productline>


Tip 2: Restart the LSF server (or services) to ensure no processes are being held up and when it boots up, turn off Websphere LSF Appserver service before applying a patch to ensure users cannot log on, especially if patch needs to be applied during or close to work hours.


Tip 3: Run dbdef command to make sure there is a connection to the database before patching


Tip 4: When activating or staging multiple patches, run this command to speed up the post compile process:

qcontrol -jlocal,4  – This will set the servers cores to 4 when processing form compiles. Set it back to 2 when done. You can also check the status of the compiled jobs with command: qstatus | head -5


Tip 5: If a Plus dictionary is created after patching, its typically good practice to compile the entire product line with the command: cobcmp (be aware this can take up to 20-30 minutes to complete, tip 4 helps with this). This ensures that all programs are functioning correctly before passed to testers.


Bonus Tip: Verify security is on before sent to the testers!  Hope these were helpful.

How to Find the Best ERP Software for your Business

Searching for the right enterprise resource planning (ERP) system can be a complex process, but it can be very effective if you want to grow your business. ERP offers to manage a wide variety of business functions such as invoicing, payroll, warehousing and much more on the field of varied and customizable options.  Not all ERP systems are made the same and not all systems are right for your business. There are features you need and features that are meant for another industry or larger scale firm.

Charles Richard at TechNative wrote an informative article sharing tips to choose an effective ERP system for your business. It’s a daunting task to have to search for the right ERP system, so keep in mind a few things to consider:

  • Research according to your needs
  • Select the right option
  • Be selective when choosing partners

These 3 simple tips can help you in the long run when implementing an ERP system for your business and utilizing it to it’s max potential.


For Full Article, Click Here

How To Smooth The CRM Installation Process

In his latest Forbes post, Barrett Cordero, president of leading global speakers bureau BigSpeak, shares an interesting article for entrepreneurs on the process of installing Customer Relationship Management (CRM) systems as stress-free as possible. Cordero and his team have successfully implemented their CRM software and is already seeing immediate return on their investment. Of course, as with any implementation, they had their share of obstacles, though Cordero’s team managed to have an overall easy transaction. Below are some tips/guidelines on how his team did this smooth implementation.

  • Set expectations super low. That way, when things go wrong, you’ll be expecting it — and it won’t put more stress on your team.
  • Make sure the system meets minimum work integration requirements. Define the minimum work integration requirements you need the system to meet before you launch. Don’t be afraid to delay the launch by a few days or weeks if needed — it’s more important to hit your minimum requirements first.
  • Let employee experts lead the way. Ask for employee volunteers from various departments to train with the vendor. That way, they’ll be on the lookout for what solutions are needed to solve specific issues in their respective departments.
  • Overcommunicate until you annoy people. As a leader, you will need to go over the information several times and then check to see if people understood.
  • Keep pushing until it’s right. If you think all the heavy lifting is done in preparation, think again. When you install a system, look forward to spending lots of quality time with your vendor to get it right.

Implementing a new CRM will greatly benefit your business. Though you must be prepared for all the hurdles that come with it. With the few tips that Cordero shared above, you will be on your way to a smoother installation process.


For Full Article, Click Here

5 Powerful Automation Tricks With Trello Custom Fields & Butler

Workflow processes are a great practice to keep your activities in order to achieve a business outcome. Trello boards, for example, can keep an entire team on the same page in real time.  The addition of Custom Fields to Trello boards are great for personalization and customization, but takes your processes to a whole new level. Thankfully, the folks at Trello make it possible to automate processes on your boards to make things even easier.

Lauren at Trello provides a breakdown of different workflows that utilize Custom Fields in tandem with Butler, Trello’s automation powerhouse.

Introducing Butler, a Trello Power-Up that allows you to set up “rules” in plain English that will then result in automated actions. Butler helps you with:

Agile Workflows – If you are using Trello in an agile workflow, you can set Custom Fields for Priority.

Checkbox Automation – You could also set a rule where once someone checks the “QA Passed” checkbox, the card is automatically moved into the “Ready For Production” list and a member of the server team is tagged.

Adding Approvers And Advancing Due Dates – You can set custom fields on an editorial calendar for author, editor, editor approval and draft due.

Sort Cards By Custom Fields Data – You can choose to sort cards based on Custom Fields data. For example: all cards have a Custom Field on them for “Assigned” where a person’s name is inputted to indicate they are the owner of the project.

Automate Commands Based On A Dropdown Menu – You can also take advantage of the dropdown menu option in Custom Fields.

Workflows in Trello don’t always need manual grooming. This time, let the robots – Butler – take care of the busy work for you!


Original post by Lauren Moon from Trello.

For Full Article, Click Here

How To Delegate Complex Tasks To Your Team

Learning to delegate is an essential skill for any situation, personal or professional. In business, delegation is essential for building repeatable processes and systems. However, no matter how good of a process you create at your workplace, the unknowns like employees calling in sick or having a massive layoff calls for reorganization and restructuring. Maddy Osman at Trello states that it is necessary to proactively document and share knowledge so that other team members can step in to take over when something needs to be done. She shares a framework to break down complex work and effectively delegate tasks to a team:

  1. Create A Knowledge Base For Sharing Process Information
  2. Provide A Walkthrough For Each Process To Delegate
  3. Anticipate FAQs & Possibilities For User Error
  4. Create A 1-Page PDF Onboarding Guide To Bring New Teammates Up To Speed
  5. Explicitly Encourage Questions From Teammates
  6. Use A Project Management Tool To Set Expectations & Create Accountability

It’s not easy to break tasks down into repeatable processes. Other members of your team may approach problems completely different than you would, which is why you have to anticipate where a process can break down and any questions people might have when executing a task. However, if you take the necessary steps and invest in time to create a comprehensive and useful process documentation, you can save yourself time and resources in the future.


Original post by Maddy Osman from Trello.

For Full Article, Click Here

How To Be More Effortlessly Efficient At Everything

An interesting read on the Trello blog recently covered the topic of time management. The article states “How you manage your time can mean the difference between feeling like you’re busy every minute of the day (but not actually getting anything done) and accomplishing everything you want in your job and your life—and still feeling like you have time to spare.” How can you make sure you’re actually managing your time efficiently? Here are some tips on how to master time management

  • Take a Time Inventory
  • Look For Things To Automate—Both On- And Offline
  • Carve Out Time For A Productivity-Boosting Morning Routine
  • Learn To Say ‘No’ When It Counts
  • Invest Time With The Right Tools
  • Spend Your Time Wisely

We live in a world with so many distractions that it’s easy to let time fly by. With these time management “hacks”, you can take control of your schedule and make efficient use of your time.

Original post by Deanna deBara from Trello.

For Full Article, Click Here

Infor Knowledge Base (KB) and Documentation Search Tips and Tricks

Troubleshooting Infor/Lawson issues can be tricky at times due to the scarcity of resources online. Finding an Infor specific solution through a standard Google search is usually fruitless. In these cases, the absolute best help usually comes from an Infor Knowledge Base (KB) article or actual Infor documentation as the instructions there are coming straight from the horse’s mouth.

Unfortunately, it can be quite tricky to use the search to find what you are looking for. Even when I know exactly what I’m looking for, I have seen the search results display wildly irrelevant articles. Even when I type the exact title of the KB article, the results sometimes do not show it.

Here are some tips and tricks to help you search through Infor’s Knowledge Base (Full article: KB 1182904)

  1. Do you know the ID Number?
    If you have the incident number, KB article ID, or Documentation topic ID on hand, there is no need to mess with search terms at all. Simply search the number and just the number itself to find your article.


  2. Try to favor Singular words over Plural in the Search Phrase
    Infor recommends using singular words in your search phrase for better search results.
  3. Using Wildcards in the Search Phrase
    There are two wildcard characters (* and ?) available to use in the search phrase to expand your results. Wildcard characters serve to complete a word when you are not sure of the entire word. Wildcard characters apply to single words and not the entire phrase.

    Asterisk (*): Adding this to a word will add zero or more characters to the word to look for all words that include the characters provided. For example, searching for term “account*” will return results that start with account but can end with any number of letters after account. Words such as accounts, accounting, accounted would all be included in the search results.

    Question mark (?): Adding this to a word will add one character to the word to look for all words that include the characters provided. For example, searching for term “?ate” will return results that end in ate but can start with any one letter. Words such as late, date, rate, gate would all be included in the search results. If it was an asterisk instead (*ate), words such as elucidate, satiate, plate would also be included.

    Note: if you use the * in a word in the search phrase and the search engine finds too many matches, you may get no results returned.

  4. Using Special Characters
    The only special characters that are considered by the search are:
    • slash (/)
    • dash (-)
    • underscore (_)

    All other special characters (such as !,@,#,$,&) will be replaced by a space when the search is performed. These are not searchable.

  5. Types of Searches
    If your search contains just one word, regardless of the setting of the Search Exact Phrase checkbox, an “Exact Phrase” search will be performed. Only those KB articles/Documentation topics that include the word, a form of the word, or a synonym for the word, will be included in the search result. If your search phrase is “execute”, you should expect to see KB articles/Documentation topics including: execute, executed, executing, run, runs, and running in the search result.

If your search contains more than one word and Search Exact Phrase = unchecked, an “All of the Words” search is performed. If there is at least one result that contains all of the words in the search phrase, then the results are displayed. If there are no results that contain all of the words in the search phrase, then an “Any of the Words” search will be performed and all of the KB articles/Documentation topics that contain at least one word in the search phrase will be displayed in the search result.

If your search contains more than one word and Search Exact Phrase = checked, an “Exact Phrase” search is performed. If there is at least one result that contains the exact phrase, then the results are displayed. If there are no results that contain the exact phrase, then an “All of the Words” search is performed. If there is at least one result that contains all of the words in the search phrase, then the results are displayed. If there are no results that contain all of the words in the search phrase, then an “Any of the Words” search will be performed and all of the KB articles/Documentation topics that contain at least one word in the search phrase will be displayed in the search result.

Refer to the Search Terms Match filter on the search result page to see what type of search was performed:

  1. Search Exact Phrase Checked vs Unchecked

    If Search Exact Phrase is selected:
• Automatic spell correction is not performed. The search terms are searched as-is.
• “Noise words” are not removed from the search phrase.

    If Search Exact Phrase is NOT selected:
• Automatic spell correction is performed. There will also be a “Search instead for” option to search the original phrase with no correction.
• “Noise words” are removed from the search phrase.

  • You can surround a word with double quotes (“”) to avoid auto spell correction and noise word removal.

    • The numbers zero through nine (0, 1, 2, 3, 4, 5, 6, 7, 8, 9) are also considered noise words.
  • The individual letters of the English alphabet are also considered noise words.
  1. Infor General Recommendations
  • Use the Advanced Search options on the search criteria page only if you know for certain that the search result should include results with only those criteria.
  • On the search criteria page, select multiple product lines if you are unsure where an issue might originate.
  • When conducting a search, start with a simple search phrase and if too many results are returned, try adding more words to constrain the search result.
  • On the search result page, only use the filters on the right if you are certain that the search result should be filtered by those selections. If you are uncertain, you might consider modifying your search phrase.

How to Maximize Filezilla FTP Transfer Speed

  1. First, ensure that the Transfer mode is set to Passive in FileSite Manager Transfer Settings

    Passive mode is the recommended mode for client computers behind NAT or proxy. In active mode, the client must accept connection from the FTP server. In passive mode, the client always initiates the connection.
  2. Change Maximum Simultaneous Transfers to 10 in EditSettings Transfers

    As the name suggests, this increases the number of concurrent transfers that can occur to 10.

    If these tips do not improve your Filezilla transfer speed, it is probably due to some limit on your ISP or on the server you are connecting to. Some hosts place tight restrictions on FTP speeds so it may be worth contacting your ISP.