There are times when you may encounter the following error message, “Fld Error: Key Number Does Not Exist”. This can appear when attempting to compile a 4GL program in Lawson, it is possible that the key needs to be added to kndef.

Note that this error message will likely present itself in the XXXX.scr.err file.

To resolve this error, simply follow the steps outlined below:

  1. Login to LID
  2. Run command kndef to define the missing key
  3. cd LAWDIR/(productline)/sdlib
  4. rm *
  5. srgen (productline) (source)
  6. qcompile (productline) (source) (program)
  7. recompile any other invoked programs

Your error message should now disappear and the program should run normal.

We’re finishing off the year with one last in-person user event and a year-end slate of Infor Year End sessions. Mark your calendars!


Southwest User Group Winter Meeting

Hosted by: Southwest User Group

When: Tuesday, December 12th, 2023 to Wednesday, December 13th, 2023

Where: Grapevine Convention Center 1209 South Main Street Grapevine, Texas 76051

SWUG User Group Meeting 12th – 13th December, 2023       

 Here is the AGENDA as of 11/116/2023  

The Early Bird Pricing of $135.00 has been extended to November 27th and increases to 175.00 as of November 28th.

Join Infor employees, certified business partners, vendors and hundreds of your colleagues from companies across the southwest for a two days of learning, sharing, networking and fun.

The Southwest Lawson User Group Mega Meeting will be held at the Grapevine Convention Center, Grapevine, Texas.

When: December 12 – December 13 2023

Where: Grapevine Convention Center

Grapevine Convention Center
1209 South Main Street
Grapevine, TX 76051



View/Register Here


Infor Financials & Supply Management

Year End 1099 Processing with Infor Document Management (IDM)

Hosted by: Infor

When: Tuesday December 5th, 2023 from 11:30 to 1:00 PM (US/Eastern)

Our team will take you through the FSM Accounts Payable Year End 1099 changes for 2023, and will also discuss tape creation, how to submit forms electronically, Frequently Asked Questions and how to troubleshoot data to get the desired results.

Presenters: Demonte Miller, Product Manager, FSM | Carl Anthony Genio, Senior Business Analyst, FSM | Lorenzo Miguel Contreras, Software Engineer, FSM-IDM Integration | Denise Schmidt, Principal Product Support Analyst.

View/Register Here


Infor Lawson V10 Payroll and ACA

Year End Processing Updates for 2023

Hosted by: Infor

When: Tuesday December 5th, 2023 from 2:00 to 3:00 PM (US/Eastern)

In this session, we’ll cover Preparing for Year End, Parameter Setup, Balancing and Processing, Items to Consider and 2023 Updates for Infor Lawson V10 Payroll, as well as delivery of ACA Programs, ACA 2023 and documentation for Infor Lawson V10 ACA.

Presenters: Cindy Koolmo, Senior Product Support Analyst | Garry Matilla, Senior Product Support Analyst | Kevin Walton, Senior Product Support Analyst.

This team helps support Payroll and Benefits & Absence for our Lawson V10 customers.

View/Register Here


Multi-tenant (MT) Payroll 

Year End processing updates for 2023

Hosted by: Infor

When: Wednesday December 6th, 2023 from 11:00 to 12:00 PM (US/Eastern)

Our team will cover Preparing for Year End, Parameter Setup, Balancing and Processing, Items to Consider and 2023 Updates for our MT cloud Payroll.

Presenters: Amybeth Clochie, Principal Product Support Analyst, Infor Lawson | April Karen Lansangan, Product Support Analyst | Gil Oray, Product Support Analyst | Christina Abril, Product Support Analyst.

This team helps support our MT cloud Payroll, Benefits and Absence modules within the HR Talent family.

View/Register Here


Multi-Tenant Customers

Learn about the ACA Year End processes and 2023 changes

Hosted by: Infor

When: Thursday December 7th, 2023 from 11:00 to 12:00 PM (US/Eastern)

In this session, our team will go through Delivery of ACA Programs, ACA Changes and Considerations for 2023, and Documentation for ACA Processing for our MT cloud HR Talent products.

Presenters: Amybeth Clochie, Principal Product Support Analyst, Infor Lawson | Ma Cristine Dagami, Product Support Analyst | Lady Auradelle Reyes, Product Support Analyst | Marjorie Bruno, Product Support Analyst.

This team supports our MT cloud Payroll, Benefits and Absence modules within the HR Talent family.

View/Register Here


Infor Lawson V10

Accounts Payable & 1099 Year End processing updates for 2023

Hosted by: Infor

When: Thursday December 7th, 2023 from 3:00 to 4:00 PM (US/Eastern)

We’ll discuss the minor updates surrounding the Year End processing of 1099s for 2023, and review basic 1099 setup, processing, and troubleshooting tips for our Lawson V10 customers.

Presenter: Mary Peterson, Senior Product Support Analyst, Infor Lawson Financials

View/Register Here


View The Entire InforUsers Community Calendar Here 

November sees a Western Infor Fall User Meeting and a Nogalis Webinar for Infor Partners. Mark your calendars!


Lawson Partners Data Archive Opportunity

Hosted by: Nogalis, Inc.

When: Thursday, November 9th, 2023 from 8:00AM to 8:30AM (US/Western)

Where: Zoom Webinar

As more and more clients migrate from Infor Lawson to other applications, they find that they don’t have a place to retain the historical data. Keeping Lawson poses maintenance, compliance, and security risks. That’s where APIX comes in. Join us for a discussion to explore how a potential partnership can benefit both of our organizations.

*NOTE: This webinar is for Infor Partners only*

View/Register Here



Western Infor User Group Fall Meeting

Hosted by: Western Infor User Group

When: Wednesday, November 15th, 2023 to Thursday, November 16th, 2023

Where:St. Luke’s Central Plaza 800 E Park Blvd Boise, Idaho 83712

**Open To All Infor Customers**
Registration is Free for Infor Customers!
November 15th – 16th, 2023

Please Join the Western Infor User Group Fall Meeting


We look forward to connecting, learning, and sharing best practices together.

Location: St. Luke’s Central Plaza, 800 E Park Blvd, Boise, Idaho 83712

Come join us for strategic conversations with Infor, Infor Partners and of course, great Infor customers. Get your questions answered, learn how to better plan for upgrades and connect with your peers.

  • Hear Infor updates!
  • Enjoy socializing with attendees Wednesday evening at a Happy Hour hosted by Grant Thornton!
  • Register by 10/15 for a chance to receive an Amazon Gift Card!
  • Attendees will have also have several other chances to win at the conference!
  • Connect with experts onsite who can offer solutions tailored to your business needs!
  • Sessions on FSM, HR Talent, WFM, Landmark Technology, Reporting, Lawson V10 and more!
  • Breakfast, lunch, refreshments and snacks will be provided!

Hotel(s) offering your special group rate:
SpringHill Suites Boise Park Center for 135 USD – 145 USD per night

View/Register Here

If you receive the error message in Lawson Portal “The Server has not found anything matching the requested URI”, check the WebSphere SystemOut.log for the message “Failed to load webapp: context root /* is already bound.”  This means that one of your WAS applications (most likely the default app) is configured to start before the Lawson IOS application.  To fix this, either delete the Default Application, or configure its startup behavior.  Go to WAS Console > Applications > Enterprise Applications.  Click on the Default Application then “Startup behavior.”  Change the startup order to some larger number so the Default Application will attempt to start last in the order.  Save the changes and synchronize the nodes.  Then, start your IOS application.




Customizing the Lawson Ribbon can be a good idea for giving users a visual cue about which environment they are working in (see screenshot below).


Customizing the ribbon is as simple as changing one line of html code.  To update the ribbon image, you will need to open up the index.htm file at WEBDIR/lawson/portal/.  Next, navigate to the “topBanner” element and add a background image (you can use the “find” function to search for this faster if needed), setting the URL to the path where you saved your image (see below).


Save your changes and your ribbon will now be a custom view!

Follow these simple steps on how to resolve the Lawson Fax Integrator error(s):

“There was an error connecting to the server” or “The remote server returned an error: (530) Not logged in” (see screenshot below)

To resolve either of these, first navigate to the Servers >> Lawson tab, then make sure you use valid credentials for the FTP user.

Next, Under the Servers >> Portal tab, make sure that you have valid Lawson user credentials. If not, then enter the correct information.

Finally, click Update after entering your credentials. This will resolve the 530 FTP invalid credentials error. That’s all there is to it!

The Infor community is kicking off the Fall season with a pair of upcoming in-person user events. Mark your calendars!


Fall MRLUG Meeting at Infor HQ

Hosted by: Infor Metropolitan Region Lawson User Group

When: Thursday, October 19th, 2023 from 8:00AM to 5:00PM (US/Eastern)

Where: Infor Headquarters 641 Avenue of the Americas New York, NY 10011

ONLY 46 Seats left, $99.00 Per Person

***Each attendee will receive an Apple Tag and phone charger!***
(Must be present to receive)

Soma Somasundaram, CTO and President of Products & Customer Success is kicking off the MLRUG event, you won’t want to miss it!

As CTO and President of Products, Soma Somasundaram defines Infor’s technology strategy and manages the design and rollout of the company’s full suite of business applications. He makes sure that Infor’s unique technology platform is the robust connective tissue that gives customers unmatched flexibility. As leader of customer success and enablement, Soma enjoys meeting with customers, learning their needs and pain points, then developing and incorporating solutions in our software. He guides internal teams in Support and Education to ensure customers optimize the business value of their Infor investments.

Soma has more than 40 years of experience in enterprise resource planning, supply chain, and financial applications. He also brings global business experience to Infor, having worked in many countries, including India, Germany, Australia, the UK, and the US. Soma has been with Infor from the start and has continually applied his comprehensive understanding of the IT industry to play an integral role in the growth and development of Infor.

There will be Version 10 Infor and birds of a feather sessions, as well as networking opportunities with your peers!

Welcome reception will be held at the DoubleTree Hilton on October 18th, 7pm – 9pm open bar and appetizers will be served. RSVP to [email protected]

PLEASE NOTE: Room Blocks will be available for the DoubleTree by Hilton Hotel New York City – Chelsea soon for the night of the 18th.

Booking Link: hotel link will expire on September 18th. 

If you would like to share any suggestions for this meeting, or join the MRLUG Board please let us know by placing a note in the conversations area by clicking HERE

Assistance with registration? Contact Loring Kaveney, email: [email protected]
Vendor/session questions? Contact John Papas, email: [email protected]
Payment/Invoicing? Contact Maryellen O’Conner, email: maryellen.o’[email protected]
General questions? Contact Karen Sickler email: [email protected] or Donnell Perkins, email: [email protected]

Where: Infor Headquarters
641 Avenue of the Americas
New York, NY 10011

Please Note: There are limited seats for this meeting. Also, due to security no walk in registrations will be accepted and registration will close on October 13th, 2023.

View/Register Here



IMSUG Fall 2023 Event

Hosted by: Infor Mid-South User Group

When: Friday, October 27th, 2023 from 9:00 to 3:30 (US/Central)

Where: HCA Healthcare Conference Center 2545 Park Plaza Nashville, TN 37203

Date: Friday, October 27th

  Time: 8:00 am CST. to 3:30 pm CST.

  We are excited to get together again in person! 


The meeting is open to all IMSUG member companies and their employees to attend for FREE.

HCA Healthcare Conference Center
2545 Park Plaza
Nashville,TN 37203

For questions please contact: Danny Jenkins, [email protected][email protected] or [email protected]

Don’t forget to click here to “FOLLOW” our group to stay up to date with IMSUG!

View/Register Here