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How Technology Could Impact The Workplace Over The Next Decade

As we are settling in to the new year, developments in technology isn’t slowing down a bit, especially in business. Khadim Batti shares an article on Forbes of the changes in the workplace this year and over the next decade.

Hyper-Automation – with first-gen automation, robotic machinery accomplished repetitive tasks formerly done by people. Hyper-automation will involve stacking multiple machine learning software packages on top of automation tools to for advanced types of work.

Accelerated Digital Transformation – Most organizations tackle digital transformation to increase operational efficiencies and cut costs so as to harness technology to improve business models, operational efficiency and the customer experience.

Digital Adoption Solutions – Digital adoption solutions, or DAS, aims to accelerate employee adoption by cutting through the complexity of a company’s enterprise systems and integrating real-time, context-sensitive, on-screen prompts into an application.

Elevated Employee Experience – The makeup of the workforce has changed significantly, which is prompting different approaches to employee training and retention. One such change is the growing population of remote workers. Employers are making efforts to align their training and retention strategies for these types of employees.

Learning In The Flow Of Work – Global industry analyst Josh Bersin identifies a new concept called “Learning in the Flow of Work,” which recognizes that for learning to really happen, it must fit around and align itself to working days and working lives. This technique treats learning in the workplace as a continuous process.

 

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Burton Snowboards Selects Infor to Support its Digital Transformation and Global Expansion

Infor is partnering with leading snowboard brand Burton Snowboards and will implement the Infor CloudSuite Fashion, an ERP (enterprise resource planning) system tailor-made for the fashion industry. A long-time customer of Infor, the global leader of snowboards and sports gears has expanded its Infor Nexus supply chain management capabilities to optimize inventory across channels, increase its direct-to-consumer business, operationalize its expansion to global markets, and upgrade its technology footprint to the cloud. Burton is constantly challenged to manage inventory with seasonal demand and orchestrate products across a global supply chain. Infor will enable Burton to standardize enterprise processes and optimize inventory flow from source to customer across all channels, including direct-to-consumer and e-commerce, while reducing its legacy technology footprint.

 

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The CRM-ization of Healthcare

Customer relationship management (CRM) has taken over the healthcare sector for quite some time now. According to CRM Buyer, CRM works remarkably well with some aspects of healthcare. Call center tools and techniques proactively remind patients of a pending appointment or to take their medications. Customers are enjoying the ease and convenience of healthcare services with CRM app-integrations and the convenience of having in=person doctor visits at home and/or at various walk-in clinics. A study shows that 94 percent of patients want access to walk-in clinics, 76 percent want in-home visits, and 68 percent want mobile apps for health coaching. This is all possible with CRM. It’s good to note that today a lot of service or information that patients might need doesn’t have to come directly from healthcare providers. CRM has also aided in the medical device area. With wearables transferring real time health information to app-enabled programs and devices, CRM helps patients and doctors stay in the know with their health vitals in real-time. Converting dated healthcare techniques to digitally enabled processes will be more and more the “norm” on healthcare, thanks to the impact of CRM.

 

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The Strategic Value Of AI In Healthcare

Artificial intelligence (AI) is the disruptive force of healthcare. AI-driven benefits are visible across patient case, clinical research, insurance, and pharmaceutical development. More recent areas that AI is influencing in this sector are clinical care, disease detection, medical image processing, precision treatments, drug creation, and cost reduction. AI is also being leveraged to read imaging data to more accurately diagnose cancers.  Chuck Whinney, Sr. Director Healthcare Strategy for Infor, shares in an article that with the “widespread adoption of the Electronic Health Record (EHR) over the last decade, emerging technologies have evolved to the point of taking the growing volumes of patient clinical data to help physicians and caregivers make more informed decisions on targeted, individualized care.” Whinney continues with explaining the latest AI-enabled capabilities are elevating organizations strategically, which enables them to advance beyond data regurgitation and static dashboards to make better operational decisions. The article further explains that AI would need a more agile environment to work more efficiently and that we shouldn’t let ourselves take the technology that is AI for granted. Rather we should embrace it and help us in more industries.

 

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Technology hubs pushing business innovation

In today’s business world, technology has been the central focus for innovation, development and change for everything from cloud services to internet security. In an article from Tech Radar, as technology continues to evolve at an ever-quickening pace, hubs have become the engines driving implementation and ensuring that products and services with genuine impact continue roll out to market. Hubs are spaces that promote innovation. Business growth and innovation go hand-in-hand in order to survive today. Tech hubs are important as they set an innovative environment for teams and encourages open communication. The article concludes by adding that technology hubs can foster a collaborative and inspirational culture that will be central in shaping the future, not just of individual businesses but of large-scale economies.

 

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The 7 Biggest Technology Trends In 2020 Everyone Must Get Ready For Now

There’s still a quarter left of 2019 but Business and technology advisor Bernard Marr wants us to get ready for the technological trends in store for 2020 right now. Marr shared on Forbes a handful of technological advancements that will continue to make headlines and spark interest. Below are Marr’s 7 biggest technology trends for 2020.

  • AI-as-a-service – Artificial Intelligence (AI) has been around for a while and more companies have been exploring its use to improve customer experience. This will continue in 2020 as AI will get more and more familiarized and well-established.
  • 5G data networks – 2020 is likely to be the year when 5G really starts to fly, with more affordable data plans as well as greatly improved coverage, meaning that everyone can join in the fun.
  • Autonomous Driving – While we aren’t quite at the stage where we will have fully autonomous vehicles in 2020, they will continue to be an exciting technology we’d want to see. It won’t just be for cars either. Trucks and shipping are becoming more autonomous and there may likely be breakthroughs in 2020.
  • Personalized and predictive medicine – Throughout 2020 we will see new applications of predictive healthcare and the introduction of more personalized and effective treatments to ensure better outcomes for individual patients.
  • Computer Vision – Widely known as face recognition, this useful tech will continue to be a hot topic in 2020 and beyond.
  • Extended Reality – Extended Reality (XR) is a catch-all term that covers several new and emerging technologies being used to create more immersive digital experiences. More specifically, it refers to virtual, augmented, and mixed reality. This technology will continue to spark interest among businesses, the healthcare industry, video game and entertainment sector and much more.
  • Blockchain Technology – This digital ledger has been a topic for the tech-savvy folks and 2020 could be the year that more and more people hear and utilize this breakthrough tech.

2020 will conclude the biggest technological decade we’ve had and there’s still a lot more tech to discover and master.

 

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5G is a groundbreaking new technology… or is it?

We live in the digital age so anything new will always seem exciting to potential users. However, just because new technology is introduced, it doesn’t mean it will be life changing or better. A recent example of this is 5G. John Brandon  wrote an article on Fox News about the pros and cons of 5G and although it’s an exciting new tech, it still has a long way to go before we deem it “life-changing”. Brandon shares that the idea of 5G is that it will be integrated everywhere, in everything we use – our phones, TVs and even our lawn mowers. He remarks, “It’s often touted as one of the most important milestones in technology and, as Verizon ads suggest, it offers “unprecedented power” for consumers.” Some of this excitement and hype is warranted. 5G will definitely be a faster tech and provide near real-time communication. “This will unlock new potential in the smart home industry under the Internet of Things (IoT), and could set the stage for further developments in self-driving cars thanks to quicker communication speeds allowing for quicker decision-making abilities for cars on the road,” he says. However, there are a few downsides (or things that need significant improvement). A main concern is the availability of 5G and if you don’t like in a big city, you’ll probably have to wait a long time before 5G reaches you. Cost would also be an issue, increasing phone/cable bills for people wishing to have 5G networks. As of right now, 5G won’t be life changing unless you’re using it for things like streaming, entertainment or gaming. It’s too soon to know if 5G will be the next life-changing thing like satellite communication or Bluetooth, so we’ll have to wait and see.

 

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Three Ways Technology Can Help Protect Your Real Estate Investment

Real estate and technology have been partners in crime in the way to sell a technologically advanced home, though not many agents or companies embrace many tools in their business practices. A recent Forbes article shares how technology can be a great asset when investing in real estate. There are many technologies available that can help you protect your investment.

  1. Streamline the process. – A recent article by Navitas Capital says that artificial intelligence is no longer in its infancy: We are on the verge of AI disrupting both real estate and construction, which have been behind the curve of applying artificial intelligence relative to other industries.
  2. Improve efficiency. – If you are an investor, there are many moldable, cloud-based software solutions that can drive deal flow more efficiently and effectively.
  3. Use automation. – While the human factor is still there in CRE, automation is key, and there are many tools available today that can automate investment.

There are many factors that investors should be aware of in real estate and we have the technology to help make such deals more efficient and streamlined. Incorporating tech can help to truly transform the process, all the while protecting your investment.

 

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Infor Sets Sight on Digital Supply Chain at Warehouse Tech Middle East

Infor will be participating at Warehouse Tech Middle East, which is set for Sept 9, 2019. As gold sponsors for the upcoming conference, Infor plans to showcase the latest developments within the digital supply chain portfolio and warehouse management. Infor’s session, titled “Digital Supply Chain”, will showcase how technologies like the Internet of things (IoT) dynamic enterprise management and global supply chain visibility solutions can allow organizations within the region’s supply chain to remain competitive in the digital market. Infor will also highlight the latest advances with its Infor Supply Chain Management cloud software. Warehouse Tech Middle East is expected to draw over 300 supply chain executives from across the region. The single-day conference will be held at the Sheraton Dubai Creek Hotel & Towers.

 

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How to maximize your ERP investment

It’s not enough just to have an enterprise resource planning (ERP) system in place. If it’s not evolving alongside your business, it’s not giving you the full competitive edge. Syspro expert Doug Hunter shares a few pointers as to how companies can optimize their ERP systems for their future business needs.

  • Map your system to your processes and strategic objectives – There is no “one size fits all” ERP system, nor the right road map for each company to follow. But with thorough research, you can find an ERP system that fits best with your business needs. To get the most out of your ERP system, you need to draft a predefined list of goals both short and long term – and attainable – tailored to your business’ specific needs.
  • Beyond basic functionality – Getting true value from your ERP is more than simply enabling more efficient processes and generating transactional data. The data that the system produces is the competitive advantage your business needs to grow. This means you should be assessing elements such as the type of reporting packs your business produces, questioning whether they will ultimately give you the information you need.
  • User Experience – The usability of your ERP system also requires significant consideration. Its simple navigation, availability of resources and real-time data is imperative not only for you but for your employees who need to stay current on information.
  • Plan for growth – Your ERP system should be able to grow alongside your company, and an effective ERP partner should be able to help you optimize and innovate across your business. Advanced ERP systems can leverage technology like Internet of Things (IoT) and Artificial Intelligence (AI). These technologies can identify trends across your business, giving you greater insight as to where your company’s risks and competitive advantage lies, and predict where your company is headed.
  • Keep employees up to date – Optimizing the implementation of your ERP system includes making sure employees understand how it operates. Your employees interact the most with these systems and they are the catalysts of growth for your company. Keeping them in the know on any changes, updates and new processes is essential for your ERP system to be of great benefit for your company.

At the end of the day, your ERP system can provide a huge return on investment, but only if you have a clear road map as to how to leverage the system to its full potential.

 

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