Entries by Angeli Menta

5 Steps To Designing A Successful Omni-channel Strategy

In today’s fast paced, technology driven world, connecting with customers is key. With the rise of digitization, customers expect quick, personalized services tailored to their exact needs. In order to acquire new customers and make sales, retailers much understand that the customer is in control, which is why the most successful retailers will offer their […]

Infor Acquires Alfa-Beta Solutions

Infor today acquired Alfa-Beta Solutions, a Dutch system integrator. A Gold Infor Channel Partner, Alfa-Beta Solutions specializes on mid-market and large enterprises in the food & beverage (F&B) industry across Benelux and Germany. This acquisition expands Infor’s capabilities to support the company’s growing F&B European customer base. The demand for Infor’s CloudSuite product has been strong ever […]

PPHE Books In for Better Business with Infor

Infor just announced their collaboration with international hospitality group PPHE Hotel  Group, operator of the Park Plaza Hotels & Resorts, art’otel, Arena Hotels & Apartments and Arena Campsites brands. The Hotel Group has selected Infor SunSystems as part of an international expansion program and will use the application to help standardize reporting across each of the […]

BlackBerry becomes a HIMSS Analytics certified consultant on infrastructure

The once widely popular smart business phone maker is still around, and will become a valuable asset to hospital infrastructures.  BlackBerry has signed on as a HIMSS Analytics Certified Consultant and will help direct healthcare organizations through the HIMSS Infrastructure Adoption Model (INFRAM). INFRAM is an eight-stage model (0 – 7) that allows healthcare IT leaders to map […]

Catering to Millennials by Improving Those Outdated CRM Models

Millennials have good judgment when it comes to evaluating emerging technologies. Customer Relationship Management (CRM) across major industries are working to change their ways to reach the millennial generation better as they are the majority consumer market. Millennials grew up in the age of digitization, apps, and a high-speed work style. Balancing this fast paced […]

Going Mainstream: Customer Relationship Management has Evolved

The concept of Customer Relationship Management (CRM) has evolved in the last couple of decades and focuses a great deal on software.  Initially, CRM was used by large enterprises with a limited functionality as a customer database only. Now, customer data is attainable to almost anyone within the company, as well as quickly analyzed and […]

Advanced Tech To Play Leading Role In Black Friday Shopping

If you’ve spent thanksgiving weekend anywhere in the US, then you know the mania that is “Black Friday”. The event to kick off holiday shopping, the day after Thanksgiving, has people waking up in the early hours, or even camping out of stores like Best Buy and Target, to get deep discounts of the hottest […]

Novum Energy Trading Corp Chooses Infor to Provide Financial Management System

Infor recently announced that physical oil supply and trading company Novum Energy Trading Corp. has successfully deployed Infor SunSystems FMS. Implemeneted by Infor global partners TouchstoneEnergy, Infor Sunsystems is designed to help transform financial information into profitable action, in one unified solution, and will support Novum Energy’s trading activities of refined oil products including gasoline, distillates […]

5 Enterprise Resource Planning (ERP) Trends to Watch in 2019

Enterprise resource planning (ERP) platforms are an old-school software concept that’s working to stay relevant in the modern world. The new age of smaller, more focused cloud service applications does not match the old-school approach of traditional ERP. Many ERP vendors know that they need to stay relevant to be relevant among competition and with customers. With […]

Infor partners Artyzen Hospitality Group in improving hotel guest experience

With recent innovation to a European chain hotel, Infor Hospitality Management System (HMS) is making more strides in the Asia division. Infor HMS, along with Infor SunSystems financial management, was successfully implemented at  three hotels in Beijing, Nanjing and Shanghai managed by Artyzen Hospitality Group (AHG), which delivered improved guest experience. AHG was established in 2014 […]