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Hotel Alhambra Palace Checks in with Infor for World-Class Customer Service

Hotel Alhambra Palace in Granada, Spain, has chosen to implement Infor Hospitality Cloud solutions throughout all operations, including front of house, housekeeping, restaurants and conference bookings. The deal includes Infor Hospitality Management Solution (HMS), Infor Sales and Catering, and Infor Table Management. Per the press release, Infor software will replace an on-premises legacy system that […]

Building a solid technology foundation enables transformation

John P. Donohue, Penn Medicine’s Vice President of Information Services Enterprise Services, shares a article on Healthcare IT News on the importance of building a solid and transformative technology foundation. He compares the importance of building a physical foundation for a house or large building as the structural strength in technology sectors. This foundation should […]

Certificate Error When Loading Rich Client

If you launch Rich Client and get a certificate error (particularly after a new Landmark install or update), here are the steps to update your IRC certificate. Here is a sample error message that you might receive before you are even presented with a login screen: You can resolve this issue either in the LPA […]

Real-Time Location Systems applications grow with hospital data needs

A real-time location system (RTLS) helps hospital and healthcare facilities professionals track certain key assets and information and save time, money and patients’ lives. While primarily used for asset management, these systems are expanding to more areas such as contact tracing (which is helpful during this pandemic). Neal Lorenzi shares on Health Facilities Management Magazine […]

Infor Poised to Support $8.5B Digital Supply Chain Market in META

A recent press release shares that distributors and logistics providers in the Middle East will need to adopt vertical-specific digital platforms if they are to succeed in an industry roiled by changing dynamics, shifting customer habits, and changes wrought by COVID-19, according to a new white paper by IDC sponsored by Infor. A very important […]

How to Choose a CRM for Small Business?

A customer relationship management (CRM) system can be a vital tool for small businesses. Though the process of choosing the right system for any sized company is never easy. Marc Berman, founder and Editor-in-Chief for Programming Insider, wants you be aware of all the things that CRM provides you to groom your small business and […]

Three Steps Companies Should Take To Implement The Right CRM Strategy

Customer relationship management (CRM) has become more than just a simple list of names and basic customer information. Today’s CRM systems allows you to track allows you to track every interaction with a particular customer, every product or service they buy from you, your next-action items and other information that helps you serve them. It […]

Tips for Preparing for Infor Patch Bundles

For Infor Cloud customers, Infor periodically releases patch bundles that keep their cloud applications up to date. There are typically dozens (or hundreds) of patches applied during these bundles, to all the Infor applications hosted in the cloud. This can be an overwhelming prospect for users and IT staff who are tasked with testing and […]

Mount Sinai South Nassau Kicks Off Interoperability Transformation with Infor Healthcare

Mount Sinai South Nassau (MSSN) has selected Infor Cloud Cloverleaf™ to increase interoperability across its network of healthcare services and providers. MSSN has migrated to the newest cloud-based iteration of Infor Cloverleaf to further bring patient information to the point of care, and assist clinicians to make more effective and informed decisions. Infor Cloverleaf will […]