Entries by Angeli Menta

The profound impact of technology on today’s workplace

We’ve been living in the digital age for quite some time now so we cannot deny that the workplace has dramatically evolved. The presence of technology has made racial changes in workplace dynamics – from the way we communicate to the automation of certain processes. Robert Half Technology suggests that CIOs believe that factors such […]

5 Trends Impacting ERP and GRC in 2019

Enterprise software leaves little room for innovation and growth outside of implementing growing technologies such as artificial intelligence (AI) or the internet of things (IoT). Enterprise resource planning (ERP) systems are a prime example of this, with few new players in the last decade. Traditional vendors have either converted their on-premises offering to cloud versions or created […]

5 Steps To Designing A Successful Omni-channel Strategy

In today’s fast paced, technology driven world, connecting with customers is key. With the rise of digitization, customers expect quick, personalized services tailored to their exact needs. In order to acquire new customers and make sales, retailers much understand that the customer is in control, which is why the most successful retailers will offer their […]

Infor Acquires Alfa-Beta Solutions

Infor today acquired Alfa-Beta Solutions, a Dutch system integrator. A Gold Infor Channel Partner, Alfa-Beta Solutions specializes on mid-market and large enterprises in the food & beverage (F&B) industry across Benelux and Germany. This acquisition expands Infor’s capabilities to support the company’s growing F&B European customer base. The demand for Infor’s CloudSuite product has been strong ever […]

PPHE Books In for Better Business with Infor

Infor just announced their collaboration with international hospitality group PPHE Hotel  Group, operator of the Park Plaza Hotels & Resorts, art’otel, Arena Hotels & Apartments and Arena Campsites brands. The Hotel Group has selected Infor SunSystems as part of an international expansion program and will use the application to help standardize reporting across each of the […]

BlackBerry becomes a HIMSS Analytics certified consultant on infrastructure

The once widely popular smart business phone maker is still around, and will become a valuable asset to hospital infrastructures.  BlackBerry has signed on as a HIMSS Analytics Certified Consultant and will help direct healthcare organizations through the HIMSS Infrastructure Adoption Model (INFRAM). INFRAM is an eight-stage model (0 – 7) that allows healthcare IT leaders to map […]

Catering to Millennials by Improving Those Outdated CRM Models

Millennials have good judgment when it comes to evaluating emerging technologies. Customer Relationship Management (CRM) across major industries are working to change their ways to reach the millennial generation better as they are the majority consumer market. Millennials grew up in the age of digitization, apps, and a high-speed work style. Balancing this fast paced […]

Upcoming Events December 2018

It’s nearing the end of 2018 and the Infor Lawson Community has had quite the events! We’re finishing off the year with the final events in December below. Be sure to make some room for all the events happening next year. See you in 2019!   MRLUG Winter Single Day Meeting Hosted by: Metropolitan Regional […]

Going Mainstream: Customer Relationship Management has Evolved

The concept of Customer Relationship Management (CRM) has evolved in the last couple of decades and focuses a great deal on software.  Initially, CRM was used by large enterprises with a limited functionality as a customer database only. Now, customer data is attainable to almost anyone within the company, as well as quickly analyzed and […]

Advanced Tech To Play Leading Role In Black Friday Shopping

If you’ve spent thanksgiving weekend anywhere in the US, then you know the mania that is “Black Friday”. The event to kick off holiday shopping, the day after Thanksgiving, has people waking up in the early hours, or even camping out of stores like Best Buy and Target, to get deep discounts of the hottest […]