How to resolve the problem: LSF submitted processes aren’t triggering on IPA Server

Example: Submitted requisitions aren’t triggering on IPA server via reqapproval process and are not showing in Rich Client.

 

  1. Go to LSF application server, start LID and type: pfserv ping all

    Make sure Event Manager is running.
  2. When Event Manager is NOT running:
    Let’s restart it but make sure we can see the java process with –classpath in their command line close.

Now in LID on LSF server, run these stop commands IN THIS ORDER:

Verify the java.exe –classpath processes closed, else manually end them.

 

Now start them up IN THIS ORDER:

Now run a pfserv ping all to see if Event Manager is running.

 

Go to Rich Client and check Live Workunits to verify that hung processes are being picked up:

 

And you’re done!  Monitor and make sure users aren’t having any issues.